Dapper Dogs - Dog Grooming Terms and Conditions
Our terms and conditions for dog grooming:-
1. You warrant that your dog is fit, healthy and up to date with all
necessary vaccinations.
2. The grooming of elderly dogs is undertaken entirely at the owners risk. Grooming may
expose underlying skin or health problems that Julie Earith T/A Dapper
Dogs cannot be held liable
for.
3. If we feel that de-matting your dog would cause too much stress and
discomfort we may recommend a complete clip down. This will dramatically change your
dog’s appearance as their hair will be short and close to the skin. A
complete clip down may expose pre-existing skin conditions such as
hotspots, sores, parasite infestation, urine and faeces scalding,
fungal, bacterial and yeast infections. If these are detected we would
recommend you seek immediate advice from your vet.
4. The dog owners should maintain their dog’s coat in between regular grooming appointments
(every 6-8 weeks). Dogs with extremely matted coats will be charged
extra.
5. Julie Earith T/A Dapper Dogs is committed to giving every care and
attention to your dog, but please note they are accepted at the owners risk.
6. Our first concern is for the welfare of your dog so in the event of
injury or illness we may call a vet and unless it can be clearly
shown that Julie Earith T/A Dapper Dogs are liable, all costs in connection with and in the
carrying out of this instruction shall be at the owners expense. We
therefore recommend you take out adequate dog Insurance.
7.
Under no circumstances do Julie Earith T/A Dapper Dogs accept sedated dogs.
8.
Owners are requested not to feed their dogs in the 2 hours prior to
their appointment and ensure their animals are toileted. A dog with a
stomach full of food and a full bowel/bladder will find the grooming
process very uncomfortable. Julie Earith T/A Dapper Dogs charge for the additional time and
cleaning materials required in cleaning up after your dog.
9.
Payment must be made on collection of the dog. Owners are requested to
collect their dogs at the time stated. Julie Earith T/A Dapper Dogs do not offer a dog sitting
service nor are we insured to do so. Julie Earith T/A Dapper Dogs will
charge an additional fee in these circumstances.
10.
If you arrive more than 15 minutes late for an appointment, without contacting us, then
we may have to reschedule your slot and reserve the right to charge a cancellation
fee.
11. It is a requirement that you advise us prior to your appointment if your dog has any
medical conditions, is taking medication prescribed by a vet and any
other information which could help us provide a stress free dog grooming
service for your dog.
WE MAY REFUSE TO GROOM DOGS THAT PRESENT A RISK OF INJURY TO
THEMSELVES OR STAFF.